Due to the nature of healthcare facilities, a place where care and treatment are given or sensitive materials are handled all the estates need to be kept in excellent condition. Far from just giving care, the hospitals need to be welcoming to patients. Estates staff endeavour to achieve this.
Estates work is a hands-on practice, consisting of managing the environment and performance of healthcare facilities. The role of an Estates professional is important to reaching safe operating standards, but also goes beyond this. For the healthcare organisations to truly succeed it has to be a pleasant place to visit and provide care in a hospitable, comfortable manner.
The NHS’s Estates staff work throughout the facilities, including head offices, outdoor grounds and hospitals. The responsibilities will depend on the specific area of focus, but working with other departments, such as catering, and managing the systems integral to a building including air conditioning, are examples of key tasks. An effective Estates worker will notice, report and fix potential shortcomings before they happen as well as making the experience of visiting the NHS as pleasant as possible.