An opportunity has arisen for an IT Service Desk Analyst to join the Trust’s busy Service Desk. Candidates should have excellent communication skills and a good working knowledge of IT applications.
This vacancy will allow the successful candidate to gain vital IT Support experience. The role involves acting as a central point of contact within the IT Department, providing remote first line support to the Trust’s user base to enable them to make effective use of available software and hardware.
Candidates should have excellent communication skills, a good working knowledge of IT applications and practical experience of some or all the following: Windows 10, Microsoft Office 365 (particularly Outlook and MS Teams), PC Hardware, Active Directory, and IT Ticketing Systems. Previous IT Service Desk experience would be advantageous.
The successful candidate will be expected to carry out the following duties.
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