Job Description


Operations Manager - Learning Disabilities & Mental Health

Stanton Drew

Job Requirements/Description
Domus are delighted to be working with one of the leading providers of residential care for adults with complex needs in the South-West to recruit for an Operations Manager. This is an exciting opportunity to really make a difference to the quality of the support they provide. In this vital role, you will be expected to manage a team of dedicated Registered Managers who have direct responsibility for the residential/supported living provisions they provide to adults with learning difficulties and mental health needs and individuals with forensic backgrounds. They are looking for an individual with proven leadership skills who has managed large teams and complex services before. They are paying £40,000 for the successful candidate. Interview process The interview process will consist of an initial 'meet and greet' stage which involves a tour of the services, followed by a formal interview stage which will involve a presentation. Role Responsibilities of an Operations Manager: Manage the auditing of sites, direct audit administrator with effective monitoring. Develop and complete action plans where issues arise and make the necessary service improvements. To work within statutory legislation and ensure compliance organisation wide. Oversee the general day to day management of all sites. Give support and advice to managers as a first point of contact. Support and advise in staff performance issues in accordance with HR policies. To be involved in disciplinary procedures as required. Supervision responsibility for all registered managers to ensure aims and goals are set and completed. To manage all registered managers' annual leave & absence. To ensure weekly management reports are received in a timely manner, respond to any issues identified. To support the Board on matters of policy and legislation. To support Board in continually improving the service. To report to the Board when necessary. Operations Manager Requirements: CQC and quality assurance experience Experience in maintaining and developing good commissioner relationships. Excellent written and spoken communication skills Demonstrate a strong track record of embedding quality assurance systems and processes. The post holder will have their RMA or NVQL4/5 in Leadership & Management Experience of multi-site management is essential Full UK driving license is also essential, as well as access to your own vehicle. Company Benefits? Salary £40,000 (Full time - 40 hours) 6 weeks leave plus bank holidays Enrolment on the company sick pay scheme Enrolment on company pension scheme (currently 3%) Car allowance - £300 per month (net) Mileage allowance - 45p for first 10,000 miles Mobile phone Laptop Expenses package If you are interested in the above position contact James at Domus Recruitment. "As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £250 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month
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