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NHS administrative staff provide business support to clinical and non-clinical staff. The NHS has to be well-organised and keep detailed records of patients and staff. Patients and other organisations need to be able to contact the NHS, to see or speak to the right person who can give them the help they need.
Some common duties among clerical jobs include entering data, filling forms, keeping records, assisting customers and answering phones. Administrative roles often supervise clerical positions while supporting business operations.
Clerical officers control the flow of patient records and appointments within health and social care. Their duties can include starting files for new patients, booking appointments and gathering health statistics. They work in a variety of locations in both community and hospital settings.
A successful Administrative Officer will act as the point of contact for all employees, providing administrative support and managing their queries. Main duties include managing office stock, preparing regular reports (e.g. expenses and office budgets) and organising company records.
Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.